This technical webinar course will provide knowledge, understanding and application of problem solving and troubleshooting tools and techniques that are used in oil and gas facilities. The course will cover what normal operating conditions are, what may constitute reduced performance and will explore failure modes and criticality analysis.  The need for fact-based decision-making is supported throughout the case study reviews and data gathering, validation, analysis and data interpretation methods are continually discussed.

Both onshore and offshore oil and gas facilities are used to demonstrate common problems and best practices in troubleshooting.  This is a technical course but will also explore human factors in facilities performance.  It also provides best practice team problem-solving methodology and looks at state-of-the-art initiatives in troubleshooting from other industries’ best practices.

The Troubleshooting Oil and Gas Processing Facilities webinar course is designed for Technicians/Process/Facilities personnel with 3-8 years of experience, facilities engineering team leaders/supervisors, and senior facilities operational personnel. The webinar course will also add to the tools and techniques for safety and security personnel.

There are two main course objectives.

The first is to provide participants with the knowledge, skills, attributes, competencies and confidence to be able to successfully and effectively apply problem-solving and troubleshooting methods in practice.

The second is to encourage participants to critically evaluate the use of teams in the identification and resolution of work-related problems using troubleshooting methods. Accordingly, many, problem-solving and troubleshooting methods are provided to enable individual and team use.

By the end of this course you will:

• Appreciate the difference between managing risk, troubleshooting, optimization, and performance improvement
• Be able to apply a structured methodology to the approach in troubleshooting
• Recognise interdependence, interaction and interrelationships of systems, processes, equipment and parts management
• Have various methods on how to gather, validate, and utilize the data needed for problem-solving and troubleshooting
• Be able to use methods for identifying the best solution when several feasible solutions are available
• Improve your understanding of problem recognition and therefore gain a good understanding and improve your ability to recognize trouble when it is occurring
• Through case study analysis and classroom exercises become aware of typical causes of problems, and their solutions, for the main types of processes and equipment used in the oil and gas facilities.

Key topics explored include:

Professional Award

• Module 1 – Factors affecting oil and gas asset risk
• Module 2 – Exploring the top five risks in oil and gas
• Module 3 – Problem Identification, definition and problem-solving techniques
• Module 4 – Best practice risk management – key concepts and frameworks
• Module 5 – Best practice problem-solving tools and techniques
• Module 6 – Using teams and managing teams to troubleshoot and solve problems
• Module 7 – Methods in root cause analysis and failure modes analysis
• Module 8 – Human factors in troubleshooting oil and gas facilities

Professional Certificate

• Module 9 – Lessons from international, UK and Commonwealth case studies
• Module 10– International standards for troubleshooting and risk management in oil and gas
• Module 11 – Critical lessons from major oil and gas industry accidents

Professional Advanced Certificate

• Module 12 – Applying failure mode, effects and criticality analysis – intelligence, information indicators, metrics and data

You will walk away with:

• The troubleshooting tools and techniques to manage risk associated with systems, processes, projects, equipment and parts management in the oil and gas sector
• The theory and practice of risk management at enterprise, project, process and equipment levels, focusing on oil and gas case technical studies
• The confidence to apply a wide range of troubleshooting and problem analysis methods

• The ability to make a real, high-performance impact on your organisation and business
• Specialist and transferable professional skills
• Enhanced career and promotion prospects
• Continuous professional development credits
• A personalised leadership action plan, which in conjunction with the course, critical personal reflection and ongoing professional development will allow you to further develop and put into practice what you have learnt

• Access to our leadership library of resources
• Either a professional award, a professional certificate or an advanced professional certificate

We strongly recommend that in preparation for this course, participants take the time to complete the pre-course work; both so that they reap the fullest rewards and benefits of the courses, and so that it can be tailored and personalised where possible to their individual requirements.

• Think about what your learning priorities and objectives are
• Think about a possible leadership topic, issue, challenge or objective you have a special interest in for discussion in coaching, supervision / tutorials
• Think about what real-world organisational strategic, transformational and resilience objectives you have
• Think about what real-world organisational and business disruption, issues and challenges you face
• Think about how you can use the current climate as a catalyst for change

Read the suggested literature below:

• A good use of cause and effect analysis for troubleshooting can be found in:
  • An integrated process model for root cause failure analysis based on reality charting, FMEA and DEMATEL at http://www.m.growingscience.com/ijds/Vol4/ijdns_2019_36.pdf

• Application of Problem-Cause-Corrective Action can be seen in
  • Troubleshooting Identification and Upset Conditions Effect of LNG Plant at https://www.researchgate.net/profile/Mohamed_Halafawi/publication/341399805_Troubleshooting_Identification_and_Upset_Conditions_Effect_of_LNG_Plant/links/5ebe893da6fdcc90d6757bb7/Troubleshooting-Identification-and-Upset-Conditions-Effect-of-LNG-Plant.pdf

The investment fee encompasses:

• Face to face contact learning via webinar, online and collaborative technology
• A minimum number of whole class contact hours per days / week / month – subject to programme and course duration selected
• Micro group sessions – depending upon participant numbers and webinar / programme / course duration
• Individual / pair / micro group supervisions / coaching / personal and operational consulting and action planning – depending upon participant numbers and webinar / programme / course duration
• Core course materials – send by email and online
• Supplementary materials – send by email and online
• Complimentary materials – materials – send by email and online
• Access to documents and resources library for the webinar / programme / course duration
• Certificate