The Global COVID-19 Pandemic has highlighted the potential global volatility and disruption that organisations of all sizes and shapes potentially face, and in turn has highlighted the criticality of having in place best international practice strategic resilience and crisis management frameworks in order to successfully address them.

The one-day Strategic Resilience and Crisis Management Masterclass webinar is designed for senior and middle-level leaders who are responsible for strategic organisational resilience, business continuity, risk, crisis and emergency response management agendas and initiatives.

The course objective is to provide participants with the knowledge, skills, attributes, confidence and competencies to be able to successfully and effectively author, build, develop and lead the high-performance strategic resilience and crisis management cultures, frameworks, practices, capacity and capability which will allow organisations to prepare for, respond to, meet and address, the threats, challenges and issues faced in a volatile, changing and disruptive world and business environment, such as the current global pandemic, in a dynamic and agile way.

There are two main course objectives.

The first is to provide participants with the knowledge and confidence to be able to successfully and effectively author, build, develop, drive and lead the high performance strategic organisational resilience and crisis management cultures, frameworks, practices, capacity and capability which will allow organisations to prepare for, respond to and recover from the threats, challenges and issues faced in a volatile, changing and disruptive world and business environment in a robust, dynamic and agile way.

The second is to encourage leaders to critically reflect on how major challenges, issues, crises and emergencies can be used as a catalyst for driving transformation, innovation. constructive change and improved organisational resilience and crisis management cultures.

By the end of this programme and course you will:

• Have a greater understanding and knowledge of
  • Geostrategic intelligence and global threats and challenges
  • Best practice strategic resilience and crisis management
  • A playbook to respond to crises, challenges and issues

• Be able to apply and demonstrate your new and refreshed knowledge, skills, competencies and apply approaches, methodologies, models and practices to successfully author, develop, drive and lead high-performance:

• Resilience cultures and frameworks
• Risk management cultures, frameworks and systems
• Crisis management cultures, frameworks and systems
• Agile, learning and responsive organisations
• Understand how to use organisational and business disruption, volatility and crises as a catalyst for transformation

• And so be able to significantly enhance your:
  • Organisational strategic resilience
  • Organisation’s ability to successfully prepare for and respond to major and minor local, national and global crises, emergencies disruption and volatility.

Key topics explored include:

Module 1– Geostrategic intelligence, threats and challenges

Module 2 – Understanding C-Suite crisis management decision making

Module 3 – Best practice crisis, emergency and risk management– key concepts and frameworks

Module 4 – High impact resilience and crisis leadership

Module 5 – High-performance resilience and crisis cultures

Module 6 – Communication and information exchange in crisis events

Module 7 – Case studies and post-incident reviews

You will walk away with:

• Specialist leading-edge resilience and crisis management knowledge
• The specialist competencies and confidence to author, build, develop, drive and lead high-performance, high-impact strategic resilience and crisis management cultures and frameworks
• A ‘playbook’ to inform crisis response

• Continuous professional development credits
• A personalised leadership action plan, which in conjunction with the course, critical personal reflection and ongoing professional development will allow you to further develop and put into practice what you have learnt.

• Access to our leadership library of resources
• A professional certificate

We strongly recommend that in preparation for this course, participants take the time to complete the pre-course work; both so that they reap the fullest rewards and benefits of the courses, and so that it can be tailored and personalised where possible to their individual requirements.

• Think about what your learning priorities and objectives are
• Think about a possible leadership topic, issue, challenge or objective you have a special interest in for discussion in coaching, supervision / tutorials
• Think about what real-world organisational strategic, transformational and resilience objectives you have
• Think about what real-world organisational and business disruption, issues and challenges you face
• Think about how you can use the current climate as a catalyst for change.

    Read the suggested literature below:

• https://link.springer.com/chapter/10.1007/978-3-030-03189-3_8#Sec4

The investment fee encompasses:

• Face to face contact learning via webinar, online and collaborative technology
• A minimum number of whole class contact hours per days / week / month – subject to programme and course duration selected
• Micro group sessions – depending upon participant numbers and webinar / programme / course duration
• Individual / pair / micro group supervisions / coaching / personal and operational consulting and action planning – depending upon participant numbers and webinar / programme / course duration
• Core course materials – send by email and online
• Supplementary materials – send by email and online
• Complimentary materials – materials – send by email and online
• Access to documents and resources library for the webinar / programme / course duration
• Certificate