The current COVID-19 pandemic has brought with it significant challenges and issues; and has forced organisations to make radical changes to their normal operations, a central pillar of which has been, where possible, personnel working remotely. Many organisations have little serious experience on how to establish such remote working as a part of the ‘new normal’.

The course focus is on four key areas:

• The leadership and management of remote teams and operations
• The deployment of information, communications and technology (ICT) platforms, systems and tools to effectively and successfully build remote teams’ and operational capacity and capability
• How such ICT platforms, systems and tools can enhance, enable and empower remote teams and operations in a robust, resilient and agile manner.
• How such ICT tools can enhance communications, collaboration, performance and productivity, making a significant contribution to SMARTER, agile and dynamic organisational and business excellence.

The ROAM Initiative webinar course is designed for senior and middle-level personnel who are responsible for leading and managing resilient, remote operations and teams agendas and initiatives.

The course is suitable for personnel who wish to refresh, upskill or develop new skills and competencies.

There are two main course objectives.

The first is to provide participants with the knowledge, skills, attributes, confidence and competencies to be able to successfully and effectively author, build, develop and lead the high performance, resilient, remote teams and operations that will allow organisations and business to respond to, meet and address, the threats, challenges and issues faced in environments and contexts such as the global COVID-19 pandemic in a dynamic and agile way.

The course places an emphasis upon the practical operational solutions and the use of common, off-the-shelf and popular ICT platforms, systems, tools and frameworks; and on ensuring that in challenging times remote teams’ operational performance and productivity retains a high-performance calibre.

The second is to encourage leaders to critically reflect on how they currently use ICT to engage, enable, empower and enrich high-performance, collaborative and communicative learning organisations.

Key topics explored include:

Professional Award

Module 1– Understanding remote teams and operations – context, environment, challenges, issues and people

Module 2 – Benefits and rewards of remote teams, operations and working

Module 3 – Remote teams and operations – a best practice framework, practices and approaches

Module 4 – Information, communications and technology – context, environment and role

Module 5 – ICT platforms, systems and tools – an overview

Module 6 – Pillars of effective ICT solutions – engage, enable, empower, enrich

Module 7– Leading and managing remote teams and operations – key strategies, approaches and methods

Module 8 – Command, control, collaboration and communications – a best practice framework to drive high-performance and productivity

Professional Certificate

Module 9 – Leading and managing multinational, multisite, multicultural teams

Module 10 – ICT platforms, systems, software and tools – from procurement to operation – a best practice technology framework

Professional Advanced Certificate

Module 11 – Understanding cyber and information security and ISO 27001

Module 12 – Understanding the power of ICT – AI, deep data, machine learning and the future

You will walk away with

• The specialist leading-edge knowledge, skills, competencies and confidence to be able to author, build, develop, drive and lead high-performance, high-impact remote teams and operations agendas and initiatives in response to local, national and global volatility, disruption and threats.

• The ability to make a real, high-performance impact on your organisation and business
• Specialist and transferable professional skills
• Enhanced career and promotion prospects
• Continuous professional development credits
• A personalised leadership action plan, which in conjunction with the course, critical personal reflection and ongoing professional development will allow you to further develop and put into practice what you have learnt.

• Access to our leadership library of resources
• Either a professional award, a professional certificate or an advanced professional certificate.

We strongly recommend that in preparation for this course, participants take the time to complete the pre-course work; both so that they reap the fullest rewards and benefits of the courses, and so that it can be tailored and personalised where possible to their individual requirements.

• Think about what your learning priorities and objectives are
• Think about a possible leadership topic, issue, challenge or objective you have a special interest in for discussion in coaching, supervision / tutorials
• Think about what real-world organisational strategic, transformational and resilience objectives you have
• Think about what real-world organisational and business disruption, issues and challenges you face
• Think about how you can use the current climate as a catalyst for change.

Read the suggested literature below:

• https://thefutureofwork.net/assets/Managing_a_Remote_Workforce_Proven_Practices_from_Successful_Leaders.pdf
• https://www.whitepapers.em360tech.com/wp-content/files_mf/1436521912LeavingtheOfficeBehind.pdf

The investment fee encompasses:

• Face to face contact learning via webinar, online and collaborative technology
• A minimum number of whole class contact hours per days / week / month – subject to programme and course duration selected
• Micro group sessions – depending upon participant numbers and webinar / programme / course duration
• Individual / pair / micro group supervisions / coaching / personal and operational consulting and action planning – depending upon participant numbers and webinar / programme / course duration
• Core course materials – send by email and online
• Supplementary materials – send by email and online
• Complimentary materials – materials – send by email and online
• Access to documents and resources library for the webinar / programme / course duration
• Certificate