The Business Management Toolkit

A best practice business intelligence, analysis, planning, management, management systems and reporting toolkit for managers.

  • Business intelligence, analysis and planning
  • Business and quality management systems
  • Performance management
  • Key business solutions
  • Key performance indicators
  • Key strategy tools
  • Key management ratios
Benefits and Advantages


  • The knowledge, skills and competencies to confidently conduct strategic and operational business intelligence, analysis and planning
  • Enhanced understanding of business and commercial contexts and environments
  • Enhanced performance, productivity and profitability
  • Enhanced decision making
  • Real-world, pragmatic organisational and business focus
  • Delivered by senior British and Commonwealth organisational and business leaders with specialist strategic resilience, crisis and risk management, as well as international strategic and operational, leadership expertise and experience
  • Best international practice and leading-edge knowledge
  • Aligned to and benchmarked against British and Commonwealth armed forces leadership, UK professional and academic bodies’ standards
Webinar Series

Executive One to One

£40 pp ph

Professional One to One

£30 pp ph

Executive Micro Group

See investment fees schedule

Professional Masterclass

See investment fees schedule

Five Day Course


Extended Programme 1


Extended Programme 2


One Day Masterclass


Two Day Masterclass


Three Day Masterclass





Your Course At A Glance

A Short Intensive and

Short Professional Course

Webinar Based

With Online Support

5 Day, 2 and 4 Week

1, 2 and 3 Day Masterclass 

Personalised Experience

Coaching and Tutorials

Course Overview

The Business Management Toolkit webinar course is designed for organisational and business managers who seek a practical toolkit that will help enhance business intelligence, analysis, planning, reporting, review and decision making; as well as support the leadership and management of enhanced performance, productivity and profitability.

The course focus is on presenting participants with a structured, systematic, logical and practical set of strategic and operational business and financial management tools, techniques, methodologies and metrics, as well as practice frameworks, standards and models.

Who Is This Course For?

The Business Management Toolkit course are designed for both junior and middle-level managers who are looking to refresh or upskill their business management knowledge, skills and competencies; as well as for new business and management entrants looking to learn new knowledge and skills.

What Are The Course Objectives?

There are three main course objectives:

 Firstly, to provide participants with a range of best practice business intelligence, analysis and planning knowledge, skills and tools with which they can confidently lead and manage teams, functions and departments.

The second is to provide participants with best-practice business and quality management systems awareness, understanding, frameworks and tools.

The third is to provide participants with the knowledge, skills and tools to enhance organisational and business

  • Decision making
  • Productivity, performance and profitability
  • Performance management
What Will I Learn?

By the end of this course you will:

  • Be able to demonstrate high impact and best practice strategic and operational business management knowledge, skills and competencies

  • Have enhanced knowledge and awareness of:
    • Business intelligence, analysis and planning
    • Business and quality management systems
    • Business decision making
    • The use of data and intelligence in business operations
  • Confidently be able to:
    • Conduct strategic and operational business planning and reviews
    • Author, lead and manage business and quality management systems and frameworks
    • Author, lead and manage organisational, business and personnel performance management

  • Be able to apply business intelligence, analysis, planning and performance approaches, methodologies, models, metrics, practices and tools to successfully author, develop, drive and lead:
    • High -performance business management strategies
    • Enhanced operational performance, productivity and profitability
Course Outline

Key topics explored across the full programme include:

Professional Award

Module 1 – Business, commercial and financial contexts and environments – key concepts and issues

Module 2 – Business intelligence, analysis and planning key concepts and tools

Module 3 – Business and quality management systems – best practice frameworks and approaches

Module 4 – Key business solutions

Module 5 – Key performance indicators

Module 6 – Key strategy tools  

Module 7 – Key management ratios


Professional Certificate

Module 8 – Risk management

Module 9 – Use of AI, intelligence and data in business – key issues, concepts and tools

Module 10 – Business Intelligence 2 – deep data and intelligence – key issues, concepts and tools

Module 11 – Business process (re) engineering – key issues, concepts and tools


Professional Advanced Certificate

Module 12 – Enterprise planning systems – key issues, concepts and tools

Module 13 – Integrated business planning – key issues, concepts and tools

Module 14 – Management information systems – key issues, concepts and tools

What Will I Walk Away With?

You will walk away with:

  • An enhanced understanding of:
    • Business, commercial and financial concepts, contexts and environments
    • Business intelligence, analysis and planning
    • Business tools, techniques and methodologies
    • Business and quality management systems
  • Enhanced management decision making
  • The confidence and competencies to be able to successfully and effectively:
    • Author, build, develop, drive and lead high impact organisational, operational and business strategies, standards and frameworks
    • Enhance performance, productivity, profitability and competitive advantage
  • The techniques and tools to successfully and effectively optimise:
    • Organisational and operational management
    • Strategic and operational business, commercial and financial intelligence, analysis and planning
  • Specialist and transferable professional skills
  • Enhanced career and promotion prospects
  • Continuous professional development credits
  • A personalised professional and leadership action plan, which in conjunction with the course, critical personal reflection and ongoing professional development will allow you to further develop and put into practice what you have learnt


  • Access to our library of resources
  • Either a professional award, a professional certificate or an advanced professional certificate.
Pre Course Activities

We strongly recommend that in preparation for this course, participants take the time to complete the pre-course work; both so that they reap the fullest rewards and benefits of the courses, and so that it can be tailored and personalised where possible to their individual requirements.

  • Think about what your learning priorities and objectives are
  • Think about a possible leadership topic, issue, challenge or objective you have a special interest in for discussion in coaching, supervision / tutorials
  • Think about what real-world organisational strategic, transformational and resilience objectives you have
  • Think about what real-world organisational and business disruption, issues and challenges you face
  • Think about how you can use the current climate as a catalyst for change.
What is Included In The Investment Fee?

The investment fee encompasses:

  • Face to face contact learning via webinar, online and collaborative technology
  • A minimum number of whole class contact hours per days / week / month – subject to programme and course duration selected
  • Micro group sessions – depending upon participant numbers and webinar / programme / course duration
  • Individual / pair / micro group supervisions / coaching / personal and operational consulting and action planning – depending upon participant numbers and webinar / programme / course duration
  • Core course materials – send by email and online
  • Supplementary materials – send by email and online
  • Complimentary materials – materials – send by email and online
  • Access to documents and resources library for the webinar / programme / course duration
  • Certificate
Availability and Dates

At the moment due to the global pandemic, this course is only available publicly on a webinar basis with online support.

The masterclass, short five-day intensive professional, two and four week extended professional programmes and courses recommence on:

27thSept 2021 | 11thOctober 2021 | 25thOctober 2021 | 
8thNovember 2021 | 22ndNovember 2021 | 6thDecember 2021 | 10thJanuary 2022 | 24thJanuary 2022 | 7thFebruary 2022 | 21stFebruary 2022 | 7thMarch 2022 | 21stMarch 2022
1,2 3 Day Master Classes and 1,2,3 Day Advanced Professional Classes recommence on:
  4thOctober 2021 | 18thOctober 2021 | 1stNovember 2021 | 15thNovember 2021 | 29thNovember 2021 | 13thDecember 2021 | 17thJanuary 2022 | 31stJanuary 2022 | 14th February 2022 | 28thFebruary 2022
Key Personnel

Programme Director

David C.W.A. Carruthers


Course Convenor

Les Harvey


Senior Trainers

Stephen Felder – Shaw

David Rubens

A Trainer's View

ʺ There is a lot of added value in the Business Management Toolkit programmes and courses for both experienced business and management personnel looking to refresh, update and explore new  business management knowledge, skills, ideas, trends and issues; as well as for new and potential management and business appointments.

The blended combination of executive development, workshop and coaching; opportunities to explore and discuss with peers; the pragmatic and real-world issues focus; and the ability to draw upon both participant’s collective experience as well as the outstanding depth and breadth of international expertise and experience of the academy’s senior-level leaders, specialists and trainers marks this programme and course out. ʺ

Course Fees' Payment

UK and international clients should please contact us at Minerva Academy directly for payment of course fees.

All course fees must be paid 48 hours prior to commencement of the webinar / courses.



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